Answering service · Austin, TX
Austin's
answering service,
24 hours a day.
An AI receptionist for Austin businesses. She answers on the second ring in English and Spanish, books the job into your real calendar, and texts you the name and the number before you put your tools down.
Why here
What an answering service actually does for a Austin business.
Austin has the most expensive front desk in Texas. A receptionist here runs north of four thousand a month once you are past payroll tax, and the ones worth hiring get poached by a tech company inside a year.
So the small shops mostly do not hire one. The phone gets answered by whoever is nearest, which during a rush is nobody, and the call goes to the next name on the list. That is the whole problem, and it is worse here than almost anywhere because there is always a next name.
She picks up on the second ring at any hour, knows your hours and your prices because we built her around them, and writes the job into your real calendar. The traffic on Mopac does not affect her.
Bilingual, because Austin is.
English and Spanish on the same number, with nothing to press. She hears which language the caller is speaking and answers in it.
Austin is a third Hispanic and the trades here more so. For a plumbing or HVAC outfit working east of I-35, a caller who has to fight through an English menu simply calls the next company.
What it costs
How much does an answering service cost in Austin?
From $89 a month. Most businesses land on Standard at $300, which is 500 minutes, roughly 200 calls. Flat, with no per-call charge.
- Starter · 100 min, ~40 calls $89 /mo
- Small · 250 min, ~100 calls $175 /mo
- Standard · 500 min, ~200 calls $300 /mo
- Busy · 1,000 min, ~400 calls $500 /mo
- High Volume · 2,000 min, ~800 calls $850 /mo
- Answers 24/7, including nights, weekends and holidays
- English and Spanish on the same number
- Books into your real calendar
- You keep your existing number
- Call summaries texted to you
- Warm transfer to a human when it's needed
And the towns around it
Across Travis and Williamson counties and out past it.
- Round Rock
- Cedar Park
- Georgetown
- Pflugerville
- Leander
- Kyle
- Buda
- Lakeway
- Bee Cave
- Dripping Springs
- San Marcos
- Manor
Asked locally
Questions we get from Austin owners.
Do you actually cover Austin, or just San Antonio?
Both. We're based in San Antonio, which matters only because we can sit down with you if you want that. The receptionist is a phone service, so where we sit changes nothing about how it answers your 512 or 737 line.
Austin, the suburbs and the whole I-35 corridor down to San Marcos are the same job.
How does this compare to hiring in Austin?
A front desk hire in Austin runs four thousand a month or more once you're past payroll tax, and covers weekdays until five.
Ours is $89 to $850 a month depending on how much phone you have, and it answers at two in the morning on a Sunday.
How much does an answering service in Austin cost?
From $89 a month for about 40 calls, up to $850 for about 800. Most businesses land at $300, which covers roughly 200 calls.
Flat monthly, no per-call charge, and no contract.
Do I have to change my phone number?
No. You keep the 512 or 737 number that's on your trucks, your cards and your Google listing. We forward your existing line, so nothing about how customers reach you changes.
Do you answer after hours and on weekends?
Nights, weekends, holidays and the middle of a weekday rush. Same line, same receptionist, no after-hours rate.
If you'd rather she only covered the hours you're closed, that's a normal setup and it's how a lot of businesses start.
How fast can you have my phone answered?
About a week, and most of that is you testing it. We build in a couple of days, then you call it as a customer until you trust it. It goes live when you say so.
The next call is already on its way.
Half an hour is enough to know whether she'd work for you.
Not ready for either? Leave us a note instead.