Answering service · Houston, TX
Houston's
answering service,
24 hours a day.
An AI receptionist for Houston businesses. She answers on the second ring in English and Spanish, books the job into your real calendar, and texts you the name and the number.
Why here
What an answering service actually does for a Houston business.
Houston is the biggest phone in Texas and the most spread out. A trade business here covers ground that would be three separate markets anywhere else, which means your people are in trucks, not at a desk, for most of the day.
So the phone rings while everyone is out. That is not an occasional problem here, it is the normal state of a working day, and it is why so many Houston shops end up paying somebody purely to sit with a handset.
She answers instead. On your existing number, at any hour, in either language, and she books the work into a real calendar rather than leaving a message for somebody to chase.
Bilingual, because Houston is.
English and Spanish on the same number, with no menu and no transfer, and she switches mid-call if the caller does.
Houston is around forty-five per cent Hispanic and one of the most linguistically diverse cities in the country. Handling Spanish as an afterthought here is not a small miss, it is most of a market.
What it costs
How much does an answering service cost in Houston?
From $89 a month. Most businesses land on Standard at $300, which is 500 minutes, roughly 200 calls. Flat, with no per-call charge.
- Starter · 100 min, ~40 calls $89 /mo
- Small · 250 min, ~100 calls $175 /mo
- Standard · 500 min, ~200 calls $300 /mo
- Busy · 1,000 min, ~400 calls $500 /mo
- High Volume · 2,000 min, ~800 calls $850 /mo
- Answers 24/7, including nights, weekends and holidays
- English and Spanish on the same number
- Books into your real calendar
- You keep your existing number
- Call summaries texted to you
- Warm transfer to a human when it's needed
And the towns around it
Across Harris, Fort Bend and Montgomery counties and out past it.
- Katy
- Sugar Land
- The Woodlands
- Pearland
- Cypress
- Spring
- Pasadena
- Baytown
- League City
- Humble
- Missouri City
- Conroe
Asked locally
Questions we get from Houston owners.
Do you cover the whole Houston metro?
Yes, and the suburbs with it — Katy, Sugar Land, The Woodlands, Pearland, Cypress, Spring and out to Conroe and Baytown.
It's a phone service, so the size of the metro doesn't affect anything. Your 713, 281, 832 or 346 line gets answered the same way.
What about storm season?
That's when a flat monthly price earns its keep. After a big storm a roofing, plumbing or restoration phone does a month of volume in a few days, and she answers up to ten calls at once.
A per-minute or per-call service charges you most in exactly that week. Ours doesn't move.
How much does an answering service in Houston cost?
From $89 a month for about 40 calls, up to $850 for about 800. Most businesses land at $300, which covers roughly 200 calls.
Flat monthly, no per-call charge, and no contract.
Do I have to change my phone number?
No. You keep the 713, 281, 832 or 346 number that's on your trucks, your cards and your Google listing. We forward your existing line, so nothing about how customers reach you changes.
Do you answer after hours and on weekends?
Nights, weekends, holidays and the middle of a weekday rush. Same line, same receptionist, no after-hours rate.
If you'd rather she only covered the hours you're closed, that's a normal setup and it's how a lot of businesses start.
How fast can you have my phone answered?
About a week, and most of that is you testing it. We build in a couple of days, then you call it as a customer until you trust it. It goes live when you say so.
The next call is already on its way.
Half an hour is enough to know whether she'd work for you.
Not ready for either? Leave us a note instead.