Answering service · Seguin, TX
Seguin's
answering service,
24 hours a day.
An AI receptionist for Seguin businesses. She answers on the second ring in English and Spanish, books into your real calendar, and texts you the name and the number while you're still on the job.
Why here
What an answering service actually does for a Seguin business.
Seguin runs on small crews. A shop with three people cannot put one of them on the phone, and the manufacturing plants out on the east side mean a lot of the calls come in either very early or after a shift ends.
Neither of those is a time anybody is at a desk. So the call rings out, and there is no record it happened — which is the thing owners find hardest to believe until they see a month of them written down.
She answers at five in the morning and at ten at night, gets the job written up properly, and texts it to you. Nothing waits on you to call somebody back.
Bilingual, because Seguin is.
English and Spanish on the same number, with no menu and no transfer.
Guadalupe County is more than a third Hispanic and in the trades that is an understatement. A caller who has to press one for English calls the shop that does not make them.
What it costs
How much does an answering service cost in Seguin?
From $89 a month. Most businesses land on Standard at $300, which is 500 minutes, roughly 200 calls. Flat, with no per-call charge.
- Starter · 100 min, ~40 calls $89 /mo
- Small · 250 min, ~100 calls $175 /mo
- Standard · 500 min, ~200 calls $300 /mo
- Busy · 1,000 min, ~400 calls $500 /mo
- High Volume · 2,000 min, ~800 calls $850 /mo
- Answers 24/7, including nights, weekends and holidays
- English and Spanish on the same number
- Books into your real calendar
- You keep your existing number
- Call summaries texted to you
- Warm transfer to a human when it's needed
And the towns around it
Across Guadalupe County and out past it.
- New Braunfels
- Cibolo
- Schertz
- Marion
- Kingsbury
- McQueeney
- Geronimo
- Santa Clara
- Luling
- Gonzales
- La Vernia
- Converse
Asked locally
Questions we get from Seguin owners.
We're a three-person shop. Is this worth it?
That's the size it's built for. A big shop has somebody on the phone; a three-person crew has nobody, which is why the calls go missing.
Starter is $89 a month for about 40 calls. One recovered job usually covers it.
Will it answer before we open?
Yes. Around here a lot of the phone happens before seven and after six, because of shift work, and those are the calls a business with no answering service never even knows about.
She answers at any hour and the summary is waiting when you get in.
How much does an answering service in Seguin cost?
From $89 a month for about 40 calls, up to $850 for about 800. Most businesses land at $300, which covers roughly 200 calls.
Flat monthly, no per-call charge, and no contract.
Do I have to change my phone number?
No. You keep the 830 number that's on your trucks, your cards and your Google listing. We forward your existing line, so nothing about how customers reach you changes.
Do you answer after hours and on weekends?
Nights, weekends, holidays and the middle of a weekday rush. Same line, same receptionist, no after-hours rate.
If you'd rather she only covered the hours you're closed, that's a normal setup and it's how a lot of businesses start.
How fast can you have my phone answered?
About a week, and most of that is you testing it. We build in a couple of days, then you call it as a customer until you trust it. It goes live when you say so.
The next call is already on its way.
Half an hour is enough to know whether she'd work for you.
Not ready for either? Leave us a note instead.