Answering service · Dallas, TX
Dallas's
answering service,
24 hours a day.
An AI receptionist for Dallas–Fort Worth businesses. She answers on the second ring in English and Spanish, books into your real calendar, and texts you what was said.
Why here
What an answering service actually does for a Dallas business.
Dallas–Fort Worth is not one market, it is about thirty of them stitched together. A shop in Plano is competing with one in Frisco and one in Richardson, and the customer choosing between them is choosing on the phone, because they are not driving forty minutes to look at three.
That makes the phone the whole battle here in a way it isn't in a smaller town. First to answer, with a real answer, usually wins — and in a metro this size a caller has five more numbers to try before they'd wait for you to ring back.
She answers on the second ring at any hour, knows your hours and prices, and books the job before the caller has a reason to dial the next one.
Bilingual, because Dallas is.
English and Spanish on the same number, with nothing to press and no second queue.
Dallas County is around forty per cent Hispanic, and in the trades that is the low estimate. A phone tree that puts Spanish behind a menu is a phone tree that hands those calls to a competitor.
What it costs
How much does an answering service cost in Dallas?
From $89 a month. Most businesses land on Standard at $300, which is 500 minutes, roughly 200 calls. Flat, with no per-call charge.
- Starter · 100 min, ~40 calls $89 /mo
- Small · 250 min, ~100 calls $175 /mo
- Standard · 500 min, ~200 calls $300 /mo
- Busy · 1,000 min, ~400 calls $500 /mo
- High Volume · 2,000 min, ~800 calls $850 /mo
- Answers 24/7, including nights, weekends and holidays
- English and Spanish on the same number
- Books into your real calendar
- You keep your existing number
- Call summaries texted to you
- Warm transfer to a human when it's needed
And the towns around it
Across Dallas, Collin, Denton and Tarrant counties and out past it.
- Plano
- Frisco
- Irving
- Arlington
- Garland
- Richardson
- McKinney
- Denton
- Grand Prairie
- Mesquite
- Carrollton
- Fort Worth
Asked locally
Questions we get from Dallas owners.
Do you actually work with Dallas businesses?
Yes. We're based in San Antonio, which matters only if you'd like to sit down with us. The receptionist is a phone service, so it answers a 214, 469 or 972 line exactly the way it answers a local one.
Dallas, Fort Worth and the suburbs between them are the same setup.
Our competitors are ten minutes away. Does that change anything?
It makes answering matter more, not less. In a metro this dense the caller has another five shops in the same search results, and the one that picks up is the one that gets the job.
That's the call she's there for — the one at 7pm that would otherwise have gone to whoever answered next.
How much does an answering service in Dallas cost?
From $89 a month for about 40 calls, up to $850 for about 800. Most businesses land at $300, which covers roughly 200 calls.
Flat monthly, no per-call charge, and no contract.
Do I have to change my phone number?
No. You keep the 214, 469 or 972 number that's on your trucks, your cards and your Google listing. We forward your existing line, so nothing about how customers reach you changes.
Do you answer after hours and on weekends?
Nights, weekends, holidays and the middle of a weekday rush. Same line, same receptionist, no after-hours rate.
If you'd rather she only covered the hours you're closed, that's a normal setup and it's how a lot of businesses start.
How fast can you have my phone answered?
About a week, and most of that is you testing it. We build in a couple of days, then you call it as a customer until you trust it. It goes live when you say so.
The next call is already on its way.
Half an hour is enough to know whether she'd work for you.
Not ready for either? Leave us a note instead.