Answering service · New Braunfels, TX
New Braunfels'
answering service,
24 hours a day.
An AI receptionist for New Braunfels businesses. She answers on the second ring in English and Spanish, books into your real calendar, and texts you what was said before the next customer walks in.
Why here
What an answering service actually does for a New Braunfels business.
New Braunfels has a seasonal phone. From Memorial Day to Labor Day the rivers fill up, the town roughly doubles, and every business that touches a visitor gets a volume of calls it does not have in February.
That is exactly the shape of problem a per-minute answering service handles badly. Your busiest month is the one that costs you the most, right when the margin is already thin. Ours is a flat monthly price and does not care how loud July gets.
The rest of the year it is quieter and the same receptionist takes the after-hours calls a small crew cannot: the booking at nine at night, the quote request on a Sunday, the customer who tried you and then tried somebody in San Marcos.
Bilingual, because New Braunfels is.
English and Spanish on the same number, with nothing to press, and she switches mid-call if the caller does.
Comal County's Hispanic population is growing faster than the town overall, and in the trades it is already most of the phone.
What it costs
How much does an answering service cost in New Braunfels?
From $89 a month. Most businesses land on Standard at $300, which is 500 minutes, roughly 200 calls. Flat, with no per-call charge.
- Starter · 100 min, ~40 calls $89 /mo
- Small · 250 min, ~100 calls $175 /mo
- Standard · 500 min, ~200 calls $300 /mo
- Busy · 1,000 min, ~400 calls $500 /mo
- High Volume · 2,000 min, ~800 calls $850 /mo
- Answers 24/7, including nights, weekends and holidays
- English and Spanish on the same number
- Books into your real calendar
- You keep your existing number
- Call summaries texted to you
- Warm transfer to a human when it's needed
And the towns around it
Across Comal and Guadalupe counties and out past it.
- Gruene
- Canyon Lake
- Bulverde
- Garden Ridge
- Schertz
- Cibolo
- Selma
- Marion
- Seguin
- San Marcos
- Spring Branch
- Startzville
Asked locally
Questions we get from New Braunfels owners.
Can it handle the summer rush?
That's the point of a flat monthly price. She answers ten calls at once if ten come in at once, and July costs the same as February.
A traditional answering service bills per minute or per call, so a busy season is when it becomes most expensive — which is backwards.
We're seasonal. Can we pause it?
You can move down a plan whenever you want and back up when the season starts. There's no contract, so nothing holds you to a size that stopped fitting.
Most seasonal businesses stay on rather than pausing, because the off-season calls are the bookings for next season.
How much does an answering service in New Braunfels cost?
From $89 a month for about 40 calls, up to $850 for about 800. Most businesses land at $300, which covers roughly 200 calls.
Flat monthly, no per-call charge, and no contract.
Do I have to change my phone number?
No. You keep the 830 number that's on your trucks, your cards and your Google listing. We forward your existing line, so nothing about how customers reach you changes.
Do you answer after hours and on weekends?
Nights, weekends, holidays and the middle of a weekday rush. Same line, same receptionist, no after-hours rate.
If you'd rather she only covered the hours you're closed, that's a normal setup and it's how a lot of businesses start.
How fast can you have my phone answered?
About a week, and most of that is you testing it. We build in a couple of days, then you call it as a customer until you trust it. It goes live when you say so.
The next call is already on its way.
Half an hour is enough to know whether she'd work for you.
Not ready for either? Leave us a note instead.