Call summaries and transcripts
Every call,
written down
and searchable.
A text after each call saying who rang, what they wanted and what she did. Every call recorded, transcribed and searchable behind it.
How it works.
A text, straight away
Who called, what they needed, what she did about it. Short enough to read between jobs.
The full transcript
Every call written out, so you can see exactly what was said rather than a summary of it.
Searchable
Find the call where somebody mentioned a warranty, or the quote you half remember giving, by typing a word.
A dashboard
Volume, what people call about, when they call and what got booked — the pattern rather than the anecdote.
The summary is what makes it trustworthy.
Handing your phone to something you can't hear is a reasonable thing to be nervous about, and most owners are for the first fortnight.
The text after every call is what fixes that. You see what she said and what she did, on every call, from day one — and if something is wrong you text us and it changes.
After a couple of weeks most people stop reading them all and only look at the bookings. That's the point at which it's working.
The pattern is worth more than the calls.
A month of transcripts tells you things the calls individually don't: which service people actually ring about, what time your phone really peaks, how many callers ask a question your website should have answered, and how many were price-shopping.
That's the material for the tune-up call we do with you every two weeks. It's also, quietly, the thing clients say they didn't expect to get.
What it costs
Included on every plan, from $89 a month.
There is no tier where this is switched off. The only thing that changes between plans is how much phone you have.
- Starter · 100 min, ~40 calls $89 /mo
- Small · 250 min, ~100 calls $175 /mo
- Standard · 500 min, ~200 calls $300 /mo
- Busy · 1,000 min, ~400 calls $500 /mo
- High Volume · 2,000 min, ~800 calls $850 /mo
Common questions
The things people ask.
What exactly do I get after a call?
A text with who called, their number, what they wanted and what she did — booked it, answered it, took a message, or transferred. Behind that is the full transcript and the recording.
Everything is searchable, so you can find a call by a word somebody said in it.
Who else can see my calls?
Nobody outside your setup. The data is yours, it isn't sold, and it isn't used to train anything outside your own receptionist. The details are in the privacy policy.
If you're in a regulated field, raise it on the call and we'll walk through exactly how it's handled.
Are callers told they're being recorded?
That's set up the way your state and your industry require, and we'll go through it with you before go-live rather than leaving it to you to worry about.
Do I have to log into anything?
No. The text comes to your phone and that's enough for most owners. The dashboard is there when you want the bigger picture, and we bring it to the tune-up call every two weeks either way.
The next call is already on its way.
Half an hour is enough to know whether she'd work for you.
Not ready for either? Leave us a note instead.